Intermittent Network Connectivity


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We have a pretty bog standard installation of UnRaid with a couple of VM's

We are experiencing frustratingly random NON ACCESS to the shares, and sometimes the GUI web interface

We have tried different NICS, even changed to a new motherboard/cpu and increased the RAM

Tried Realtek NIC, Intel and Bigfoot Networks - same problem on all 3 chipsets.

 

Config is Xeon Processor, Gigabyte Motherboard with 2 on board nics, different chipsets, and we have tried both chipsets

 

Sometimes you can KICK the server by pinging it from the computer that won't see the shares, this helps some of the time, but not all of the time, and is step we don't want to have to do every time we want access to the shares.

 

We have not activated our software yet ( 2 days to go)

It is in production in our business and we are currently committed to this product as been extremely useful to us, and we love it! We really want to use this, but the reliability of the access is driving us nuts! :)

 

Can you help get the share access and gui access reliable.

 

We have attached a diagnostics dump

max-diagnostics-20171026-1121.zip

Edited by russell
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Looks to me like a network problem:

 

Oct 25 07:52:23 Max kernel: e1000e: eth0 NIC Link is Down
Oct 25 07:52:23 Max kernel: bond0: link status definitely down for interface eth0, disabling it
Oct 25 07:52:23 Max kernel: device eth0 left promiscuous mode
Oct 25 07:52:23 Max kernel: bond0: now running without any active interface!
Oct 25 07:52:24 Max kernel: br0: port 1(bond0) entered disabled state
Oct 25 07:52:34 Max kernel: e1000e: eth0 NIC Link is Up 10 Mbps Full Duplex, Flow Control: Rx/Tx
Oct 25 07:52:34 Max kernel: e1000e 0000:00:1f.6 eth0: 10/100 speed: disabling TSO
Oct 25 07:52:34 Max kernel: bond0: link status definitely up for interface eth0, 10 Mbps full duplex
Oct 25 07:52:34 Max kernel: bond0: making interface eth0 the new active one
Oct 25 07:52:34 Max kernel: device eth0 entered promiscuous mode

The link went down, then came up again but only @ 10Mb/s, check you cable, switch, etc.

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