Unraid locking-up

[Stardestroyer12]

Hi

 

I recently built a knew system to run unraid but every 24 hours or so the system locks-up, meaning i cant access the gui, shares or even use any command lines to fix the issue.

 

AMD AM4 Ryzen 3 1200 Quad Core 3.1GHz CPU

ASUS AM4 MicroATX Prime B350M-A Motherboard

DDR4 8GB (2x4G) G.Skill 2400Mhz Ripjaws V RAM Kit

120GB Kingston 2.5" A400 SATA 6Gb/s SSD Drive

2TB Seagate 3.5" 5900rpm SATA IronWolf NAS HDD

Corsair MicroATX Carbide Series AIR 240 Black Mini Cube Case

Be Quiet! Straight Power 10 600W CM Power Supply

 

I dont know what is causing the problem, i have the latest bios update installed (as of the time of writing).

 

pls any help will be appreciated

 

if any more information is needed pls ask

 

thanks in advance

[JorgeB]

If you're on v6.3.5 update to v6.4 as there are know stability issues with v6.3.x and Ryzen.

 

 

[Stardestroyer12]

thanks ill give it a try

[Badams]

13 hours ago, johnnie.black said:

If you're on v6.3.5 update to v6.4 as there are know stability issues with v6.3.x and Ryzen.

 

 

 

Looks like I'm having the same issue (from what I can gauge) as Stardestroyer12. (let me know if I should create a new thread, I don't mean to hijack this one)

 

I'm running a Ryzen 1600 and the mobo is a gigabyte - ga-ab350n.

 

I've just updated to 6.4 from the post you suggested, but I've had it lock up again.

I can still get into ssh but the website will not load (I'm getting a 504 Gateway Time-out where as before I was getting nothing at all.)

 

at the time of it happening, I was removing some files and also copying some files (using rsync) from a network location onto one of my shares.

 

When I get into ssh, i can run TOP it looks like 'unraidd' is using about 40% CPU but nothing else sticks out as using alot of utilization.

I've tried issuing the 'Reboot' command (also powerdown -r) but the system never actually reboots. ssh also continues to work and accept new connections also.

 

I have no idea what to try or what to do (I've spent days trying to find/figure any more out), as the only thing that's fixing it at the moment is a hard reboot. 

[bonienl]

Start your system in safemode, without plugins and docker/VM running and see if crashes still occur.