WD 8Tb Red - Abnormal Spin Retry Count [SOLVED]


Recommended Posts

I have just received four new WD 8Tb Reds from Scan.co.uk in the UK and run the Quick SMART Test on them while they are unassigned devices. This is their first power up since they were all removed from sealed packaging. While three are totally perfect with zero hours and only one spin up, the fourth drive has an extremely high Spin Retry Count as shown in the SMART report below.

 

Is it even worth me preclearing this drive? Since it is brand new, should I return it immediately or is it possible that the SMART report itself is in error rather than the drive?

WDC_WD80EFZX-68UW8N0_VK1DYR5Y-20170905-1235.txt

 

EDIT : The issue is solved. Powering down the array and bringing it up again has cleared and correctly displayed the SMART report, both on-screen and in the text file. See the second SMART report for the same drive a few minutes later...

 

Is this an unRAID GUI defect I need to report or is something else at play here?

WDC_WD80EFZX-68UW8N0_VK1DYR5Y-20170905-1305.txt

Edited by DanielCoffey
New info
Link to comment

The same drive failed the preclear in only 15 minutes and gave a yellow SMART warning on the Dashboard. It is going back.

 

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x000b   100   100   016    Pre-fail  Always       -       0
  2 Throughput_Performance  0x0005   100   100   054    Pre-fail  Offline      -       0
  3 Spin_Up_Time            0x0007   100   100   024    Pre-fail  Always       -       0
  4 Start_Stop_Count        0x0012   100   100   000    Old_age   Always       -       2
  5 Reallocated_Sector_Ct   0x0033   100   100   005    Pre-fail  Always       -       0
  7 Seek_Error_Rate         0x000b   100   100   067    Pre-fail  Always       -       0
  8 Seek_Time_Performance   0x0005   100   100   020    Pre-fail  Offline      -       0
  9 Power_On_Hours          0x0012   100   100   000    Old_age   Always       -       2
 10 Spin_Retry_Count        0x0013   095   095   060    Pre-fail  Always       -       1
 12 Power_Cycle_Count       0x0032   100   100   000    Old_age   Always       -       2
 22 Helium_Level            0x0023   100   100   025    Pre-fail  Always       -       100
192 Power-Off_Retract_Count 0x0032   100   100   000    Old_age   Always       -       2
193 Load_Cycle_Count        0x0012   100   100   000    Old_age   Always       -       2
194 Temperature_Celsius     0x0002   214   214   000    Old_age   Always       -       28 (Min/Max 21/32)
196 Reallocated_Event_Count 0x0032   100   100   000    Old_age   Always       -       0
197 Current_Pending_Sector  0x0022   100   100   000    Old_age   Always       -       24
198 Offline_Uncorrectable   0x0008   100   100   000    Old_age   Offline      -       2
199 UDMA_CRC_Error_Count    0x000a   200   200   000    Old_age   Always       -       0

 

Link to comment
  • 2 months later...

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Restore formatting

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.