No Network adapters showing on HP Proliant DL370 G6


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Hey Everyone.

     I don't know how to ask for help on this. I'm sure I'm missing some kind of sticky somewhere but here it goes.

I have a HP Proliant DL370 G6 server with a Quad 1GB Ethernet card in it. As far as HP is concerned with it, they are the integrated NICs of the system. When I look in Settings --> Network, They just are not listed there.

If I go to Tools --> System Devices I see them listed as;

IOMMU group 19
	[4040:0100] 06:00.0 Ethernet controller: NetXen Incorporated NX3031 Multifunction 1/10-Gigabit Server Adapter (rev 42)
	[4040:0100] 06:00.1 Ethernet controller: NetXen Incorporated NX3031 Multifunction 1/10-Gigabit Server Adapter (rev 42)
	[4040:0100] 06:00.2 Ethernet controller: NetXen Incorporated NX3031 Multifunction 1/10-Gigabit Server Adapter (rev 42)
	[4040:0100] 06:00.3 Ethernet controller: NetXen Incorporated NX3031 Multifunction 1/10-Gigabit Server Adapter (rev 42)

I am currently using a Broadcom PCIe card to get minimal connectivity working with my new hardware.

I'm in the testing phases right now, waiting for my SAS Expander, Backplane for my center drive bay and a h220 controller card. Once that all comes in and I start loading it full of disk I was going to move my install to a new SanDisk Flashdrive as the one my Pro license is on is almost 15 years old.

 

I hope there is a way to get these network cards working, In the future I want to get the dual 10GB Module for the system too, it plugs directly in to the same quad card and disables two of the 1GB ports.

 

Thanks for any help.

 

PS. I sent the hardware profile to LimeTech in the Tools --> Hardware Profile area.

PPS. Added Diagnostics Zip

test-server-diagnostics-20170306-0850.zip

Edit 3: Here is what the card is/looks like http://www.ebay.com/itm/HP-NC375i-Quad-Port-468001-001-Gigabit-PCI-E-Ethernet-Adapter-Card-491838-001-/391716843713?hash=item5b3424b0c1:g:HdwAAOSwZQRYZaLd

Edited by AnnabellaRenee87
Added Diagnostics zip and link to the card on ebay.
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13 minutes ago, bonienl said:

Haven't looked at your diagnostics yet, but first thought is the drivers for the 10G ethernet card are not present/loaded.

 

What does Tools -> System Devices show?

 

PCI Devices and IOMMU Groups

IOMMU group 0
	[8086:3406] 00:00.0 Host bridge: Intel Corporation 5520 I/O Hub to ESI Port (rev 13)
IOMMU group 1
	[8086:3408] 00:01.0 PCI bridge: Intel Corporation 5520/5500/X58 I/O Hub PCI Express Root Port 1 (rev 13)
IOMMU group 2
	[8086:3409] 00:02.0 PCI bridge: Intel Corporation 5520/5500/X58 I/O Hub PCI Express Root Port 2 (rev 13)
IOMMU group 3
	[8086:340a] 00:03.0 PCI bridge: Intel Corporation 5520/5500/X58 I/O Hub PCI Express Root Port 3 (rev 13)
IOMMU group 4
	[8086:340b] 00:04.0 PCI bridge: Intel Corporation 5520/X58 I/O Hub PCI Express Root Port 4 (rev 13)
IOMMU group 5
	[8086:340c] 00:05.0 PCI bridge: Intel Corporation 5520/X58 I/O Hub PCI Express Root Port 5 (rev 13)
IOMMU group 6
	[8086:340d] 00:06.0 PCI bridge: Intel Corporation 5520/X58 I/O Hub PCI Express Root Port 6 (rev 13)
IOMMU group 7
	[8086:340e] 00:07.0 PCI bridge: Intel Corporation 5520/5500/X58 I/O Hub PCI Express Root Port 7 (rev 13)
IOMMU group 8
	[8086:340f] 00:08.0 PCI bridge: Intel Corporation 5520/5500/X58 I/O Hub PCI Express Root Port 8 (rev 13)
IOMMU group 9
	[8086:3410] 00:09.0 PCI bridge: Intel Corporation 7500/5520/5500/X58 I/O Hub PCI Express Root Port 9 (rev 13)
IOMMU group 10
	[8086:3411] 00:0a.0 PCI bridge: Intel Corporation 7500/5520/5500/X58 I/O Hub PCI Express Root Port 10 (rev 13)
IOMMU group 11
	[8086:343a] 00:0d.0 Host bridge: Intel Corporation Device 343a (rev 13)
	[8086:343b] 00:0d.1 Host bridge: Intel Corporation Device 343b (rev 13)
	[8086:343c] 00:0d.2 Host bridge: Intel Corporation Device 343c (rev 13)
	[8086:343d] 00:0d.3 Host bridge: Intel Corporation Device 343d (rev 13)
	[8086:3418] 00:0d.4 Host bridge: Intel Corporation 7500/5520/5500/X58 Physical Layer Port 0 (rev 13)
	[8086:3419] 00:0d.5 Host bridge: Intel Corporation 7500/5520/5500 Physical Layer Port 1 (rev 13)
	[8086:341a] 00:0d.6 Host bridge: Intel Corporation Device 341a (rev 13)
IOMMU group 12
	[8086:341c] 00:0e.0 Host bridge: Intel Corporation Device 341c (rev 13)
	[8086:341d] 00:0e.1 Host bridge: Intel Corporation Device 341d (rev 13)
	[8086:341e] 00:0e.2 Host bridge: Intel Corporation Device 341e (rev 13)
	[8086:341f] 00:0e.3 Host bridge: Intel Corporation Device 341f (rev 13)
	[8086:3439] 00:0e.4 Host bridge: Intel Corporation Device 3439 (rev 13)
IOMMU group 13
	[8086:342e] 00:14.0 PIC: Intel Corporation 7500/5520/5500/X58 I/O Hub System Management Registers (rev 13)
	[8086:3422] 00:14.1 PIC: Intel Corporation 7500/5520/5500/X58 I/O Hub GPIO and Scratch Pad Registers (rev 13)
	[8086:3423] 00:14.2 PIC: Intel Corporation 7500/5520/5500/X58 I/O Hub Control Status and RAS Registers (rev 13)
IOMMU group 14
	[8086:3a40] 00:1c.0 PCI bridge: Intel Corporation 82801JI (ICH10 Family) PCI Express Root Port 1
	[10e3:8111] 02:00.0 PCI bridge: Tundra Semiconductor Corp. Device 8111 (rev 02)
	[1b7c:0004] 03:08.0 Non-VGA unclassified device: Device 1b7c:0004 (rev 01)
IOMMU group 15
	[8086:3a34] 00:1d.0 USB controller: Intel Corporation 82801JI (ICH10 Family) USB UHCI Controller #1
	[8086:3a35] 00:1d.1 USB controller: Intel Corporation 82801JI (ICH10 Family) USB UHCI Controller #2
	[8086:3a36] 00:1d.2 USB controller: Intel Corporation 82801JI (ICH10 Family) USB UHCI Controller #3
	[8086:3a39] 00:1d.3 USB controller: Intel Corporation 82801JI (ICH10 Family) USB UHCI Controller #6
	[8086:3a3a] 00:1d.7 USB controller: Intel Corporation 82801JI (ICH10 Family) USB2 EHCI Controller #1
IOMMU group 16
	[8086:244e] 00:1e.0 PCI bridge: Intel Corporation 82801 PCI Bridge (rev 90)
	[1002:515e] 01:03.0 VGA compatible controller: Advanced Micro Devices, Inc. [AMD/ATI] ES1000 (rev 02)
	[0e11:b203] 01:04.0 System peripheral: Compaq Computer Corporation Integrated Lights Out Controller (rev 03)
	[0e11:b204] 01:04.2 System peripheral: Compaq Computer Corporation Integrated Lights Out  Processor (rev 03)
	[103c:3300] 01:04.4 USB controller: Hewlett-Packard Company Integrated Lights-Out Standard Virtual USB Controller
	[103c:3302] 01:04.6 IPMI SMIC interface: Hewlett-Packard Company Integrated Lights-Out Standard KCS Interface
IOMMU group 17
	[8086:3a18] 00:1f.0 ISA bridge: Intel Corporation 82801JIB (ICH10) LPC Interface Controller
	[8086:3a20] 00:1f.2 IDE interface: Intel Corporation 82801JI (ICH10 Family) 4 port SATA IDE Controller #1
IOMMU group 18
	[10e3:8111] 0a:00.0 PCI bridge: Tundra Semiconductor Corp. Device 8111 (rev 02)
	[1b7c:0004] 0b:08.0 Non-VGA unclassified device: Device 1b7c:0004 (rev 01)
IOMMU group 19
	[4040:0100] 06:00.0 Ethernet controller: NetXen Incorporated NX3031 Multifunction 1/10-Gigabit Server Adapter (rev 42)
	[4040:0100] 06:00.1 Ethernet controller: NetXen Incorporated NX3031 Multifunction 1/10-Gigabit Server Adapter (rev 42)
	[4040:0100] 06:00.2 Ethernet controller: NetXen Incorporated NX3031 Multifunction 1/10-Gigabit Server Adapter (rev 42)
	[4040:0100] 06:00.3 Ethernet controller: NetXen Incorporated NX3031 Multifunction 1/10-Gigabit Server Adapter (rev 42)
IOMMU group 20
	[14e4:1677] 10:00.0 Ethernet controller: Broadcom Limited NetXtreme BCM5751 Gigabit Ethernet PCI Express (rev 01)
IOMMU group 21
	[103c:323a] 05:00.0 RAID bus controller: Hewlett-Packard Company Smart Array G6 controllers (rev 01)
IOMMU group 22
	[8086:3408] 17:01.0 PCI bridge: Intel Corporation 5520/5500/X58 I/O Hub PCI Express Root Port 1 (rev 13)
IOMMU group 23
	[8086:3409] 17:02.0 PCI bridge: Intel Corporation 5520/5500/X58 I/O Hub PCI Express Root Port 2 (rev 13)
IOMMU group 24
	[8086:340a] 17:03.0 PCI bridge: Intel Corporation 5520/5500/X58 I/O Hub PCI Express Root Port 3 (rev 13)
IOMMU group 25
	[8086:340b] 17:04.0 PCI bridge: Intel Corporation 5520/X58 I/O Hub PCI Express Root Port 4 (rev 13)
IOMMU group 26
	[8086:340c] 17:05.0 PCI bridge: Intel Corporation 5520/X58 I/O Hub PCI Express Root Port 5 (rev 13)
IOMMU group 27
	[8086:340d] 17:06.0 PCI bridge: Intel Corporation 5520/X58 I/O Hub PCI Express Root Port 6 (rev 13)
IOMMU group 28
	[8086:340e] 17:07.0 PCI bridge: Intel Corporation 5520/5500/X58 I/O Hub PCI Express Root Port 7 (rev 13)
IOMMU group 29
	[8086:340f] 17:08.0 PCI bridge: Intel Corporation 5520/5500/X58 I/O Hub PCI Express Root Port 8 (rev 13)
IOMMU group 30
	[8086:3410] 17:09.0 PCI bridge: Intel Corporation 7500/5520/5500/X58 I/O Hub PCI Express Root Port 9 (rev 13)
IOMMU group 31
	[8086:3411] 17:0a.0 PCI bridge: Intel Corporation 7500/5520/5500/X58 I/O Hub PCI Express Root Port 10 (rev 13)
IOMMU group 32
	[8086:343a] 17:0d.0 Host bridge: Intel Corporation Device 343a (rev 13)
	[8086:343b] 17:0d.1 Host bridge: Intel Corporation Device 343b (rev 13)
	[8086:343c] 17:0d.2 Host bridge: Intel Corporation Device 343c (rev 13)
	[8086:343d] 17:0d.3 Host bridge: Intel Corporation Device 343d (rev 13)
	[8086:3418] 17:0d.4 Host bridge: Intel Corporation 7500/5520/5500/X58 Physical Layer Port 0 (rev 13)
	[8086:3419] 17:0d.5 Host bridge: Intel Corporation 7500/5520/5500 Physical Layer Port 1 (rev 13)
	[8086:341a] 17:0d.6 Host bridge: Intel Corporation Device 341a (rev 13)
IOMMU group 33
	[8086:341c] 17:0e.0 Host bridge: Intel Corporation Device 341c (rev 13)
	[8086:341d] 17:0e.1 Host bridge: Intel Corporation Device 341d (rev 13)
	[8086:341e] 17:0e.2 Host bridge: Intel Corporation Device 341e (rev 13)
	[8086:341f] 17:0e.3 Host bridge: Intel Corporation Device 341f (rev 13)
	[8086:3439] 17:0e.4 Host bridge: Intel Corporation Device 3439 (rev 13)
IOMMU group 34
	[8086:342e] 17:14.0 PIC: Intel Corporation 7500/5520/5500/X58 I/O Hub System Management Registers (rev 13)
	[8086:3422] 17:14.1 PIC: Intel Corporation 7500/5520/5500/X58 I/O Hub GPIO and Scratch Pad Registers (rev 13)
	[8086:3423] 17:14.2 PIC: Intel Corporation 7500/5520/5500/X58 I/O Hub Control Status and RAS Registers (rev 13)
IOMMU group 35
	[8086:2c40] 3e:00.0 Host bridge: Intel Corporation Xeon 5500/Core i7 QuickPath Architecture Generic Non-Core Registers (rev 05)
	[8086:2c01] 3e:00.1 Host bridge: Intel Corporation Xeon 5500/Core i7 QuickPath Architecture System Address Decoder (rev 05)
IOMMU group 36
	[8086:2c10] 3e:02.0 Host bridge: Intel Corporation Xeon 5500/Core i7 QPI Link 0 (rev 05)
	[8086:2c11] 3e:02.1 Host bridge: Intel Corporation Xeon 5500/Core i7 QPI Physical 0 (rev 05)
	[8086:2c14] 3e:02.4 Host bridge: Intel Corporation Xeon 5500/Core i7 QPI Link 1 (rev 05)
	[8086:2c15] 3e:02.5 Host bridge: Intel Corporation Xeon 5500/Core i7 QPI Physical 1 (rev 05)
IOMMU group 37
	[8086:2c18] 3e:03.0 Host bridge: Intel Corporation Xeon 5500/Core i7 Integrated Memory Controller (rev 05)
	[8086:2c19] 3e:03.1 Host bridge: Intel Corporation Xeon 5500/Core i7 Integrated Memory Controller Target Address Decoder (rev 05)
	[8086:2c1a] 3e:03.2 Host bridge: Intel Corporation Xeon 5500/Core i7 Integrated Memory Controller RAS Registers (rev 05)
	[8086:2c1c] 3e:03.4 Host bridge: Intel Corporation Xeon 5500/Core i7 Integrated Memory Controller Test Registers (rev 05)
IOMMU group 38
	[8086:2c20] 3e:04.0 Host bridge: Intel Corporation Xeon 5500/Core i7 Integrated Memory Controller Channel 0 Control Registers (rev 05)
	[8086:2c21] 3e:04.1 Host bridge: Intel Corporation Xeon 5500/Core i7 Integrated Memory Controller Channel 0 Address Registers (rev 05)
	[8086:2c22] 3e:04.2 Host bridge: Intel Corporation Xeon 5500/Core i7 Integrated Memory Controller Channel 0 Rank Registers (rev 05)
	[8086:2c23] 3e:04.3 Host bridge: Intel Corporation Xeon 5500/Core i7 Integrated Memory Controller Channel 0 Thermal Control Registers (rev 05)
IOMMU group 39
	[8086:2c28] 3e:05.0 Host bridge: Intel Corporation Xeon 5500/Core i7 Integrated Memory Controller Channel 1 Control Registers (rev 05)
	[8086:2c29] 3e:05.1 Host bridge: Intel Corporation Xeon 5500/Core i7 Integrated Memory Controller Channel 1 Address Registers (rev 05)
	[8086:2c2a] 3e:05.2 Host bridge: Intel Corporation Xeon 5500/Core i7 Integrated Memory Controller Channel 1 Rank Registers (rev 05)
	[8086:2c2b] 3e:05.3 Host bridge: Intel Corporation Xeon 5500/Core i7 Integrated Memory Controller Channel 1 Thermal Control Registers (rev 05)
IOMMU group 40
	[8086:2c30] 3e:06.0 Host bridge: Intel Corporation Xeon 5500/Core i7 Integrated Memory Controller Channel 2 Control Registers (rev 05)
	[8086:2c31] 3e:06.1 Host bridge: Intel Corporation Xeon 5500/Core i7 Integrated Memory Controller Channel 2 Address Registers (rev 05)
	[8086:2c32] 3e:06.2 Host bridge: Intel Corporation Xeon 5500/Core i7 Integrated Memory Controller Channel 2 Rank Registers (rev 05)
	[8086:2c33] 3e:06.3 Host bridge: Intel Corporation Xeon 5500/Core i7 Integrated Memory Controller Channel 2 Thermal Control Registers (rev 05)
IOMMU group 41
	[8086:2c40] 3f:00.0 Host bridge: Intel Corporation Xeon 5500/Core i7 QuickPath Architecture Generic Non-Core Registers (rev 05)
	[8086:2c01] 3f:00.1 Host bridge: Intel Corporation Xeon 5500/Core i7 QuickPath Architecture System Address Decoder (rev 05)
IOMMU group 42
	[8086:2c10] 3f:02.0 Host bridge: Intel Corporation Xeon 5500/Core i7 QPI Link 0 (rev 05)
	[8086:2c11] 3f:02.1 Host bridge: Intel Corporation Xeon 5500/Core i7 QPI Physical 0 (rev 05)
	[8086:2c14] 3f:02.4 Host bridge: Intel Corporation Xeon 5500/Core i7 QPI Link 1 (rev 05)
	[8086:2c15] 3f:02.5 Host bridge: Intel Corporation Xeon 5500/Core i7 QPI Physical 1 (rev 05)
IOMMU group 43
	[8086:2c18] 3f:03.0 Host bridge: Intel Corporation Xeon 5500/Core i7 Integrated Memory Controller (rev 05)
	[8086:2c19] 3f:03.1 Host bridge: Intel Corporation Xeon 5500/Core i7 Integrated Memory Controller Target Address Decoder (rev 05)
	[8086:2c1a] 3f:03.2 Host bridge: Intel Corporation Xeon 5500/Core i7 Integrated Memory Controller RAS Registers (rev 05)
	[8086:2c1c] 3f:03.4 Host bridge: Intel Corporation Xeon 5500/Core i7 Integrated Memory Controller Test Registers (rev 05)
IOMMU group 44
	[8086:2c20] 3f:04.0 Host bridge: Intel Corporation Xeon 5500/Core i7 Integrated Memory Controller Channel 0 Control Registers (rev 05)
	[8086:2c21] 3f:04.1 Host bridge: Intel Corporation Xeon 5500/Core i7 Integrated Memory Controller Channel 0 Address Registers (rev 05)
	[8086:2c22] 3f:04.2 Host bridge: Intel Corporation Xeon 5500/Core i7 Integrated Memory Controller Channel 0 Rank Registers (rev 05)
	[8086:2c23] 3f:04.3 Host bridge: Intel Corporation Xeon 5500/Core i7 Integrated Memory Controller Channel 0 Thermal Control Registers (rev 05)
IOMMU group 45
	[8086:2c28] 3f:05.0 Host bridge: Intel Corporation Xeon 5500/Core i7 Integrated Memory Controller Channel 1 Control Registers (rev 05)
	[8086:2c29] 3f:05.1 Host bridge: Intel Corporation Xeon 5500/Core i7 Integrated Memory Controller Channel 1 Address Registers (rev 05)
	[8086:2c2a] 3f:05.2 Host bridge: Intel Corporation Xeon 5500/Core i7 Integrated Memory Controller Channel 1 Rank Registers (rev 05)
	[8086:2c2b] 3f:05.3 Host bridge: Intel Corporation Xeon 5500/Core i7 Integrated Memory Controller Channel 1 Thermal Control Registers (rev 05)
IOMMU group 46
	[8086:2c30] 3f:06.0 Host bridge: Intel Corporation Xeon 5500/Core i7 Integrated Memory Controller Channel 2 Control Registers (rev 05)
	[8086:2c31] 3f:06.1 Host bridge: Intel Corporation Xeon 5500/Core i7 Integrated Memory Controller Channel 2 Address Registers (rev 05)
	[8086:2c32] 3f:06.2 Host bridge: Intel Corporation Xeon 5500/Core i7 Integrated Memory Controller Channel 2 Rank Registers (rev 05)
	[8086:2c33] 3f:06.3 Host bridge: Intel Corporation Xeon 5500/Core i7 Integrated Memory Controller Channel 2 Thermal Control Registers (rev 05)
CPU Thread Pairings

cpu 0 <===> cpu 16
cpu 2 <===> cpu 18
cpu 4 <===> cpu 20
cpu 6 <===> cpu 22
cpu 8 <===> cpu 24
cpu 10 <===> cpu 26
cpu 12 <===> cpu 28
cpu 14 <===> cpu 30
USB Devices

Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 004: ID 0951:1607 Kingston Technology DataTraveler 100
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 002: ID 046d:c00e Logitech, Inc. M-BJ58/M-BJ69 Optical Wheel Mouse
Bus 004 Device 003: ID 046d:c31c Logitech, Inc. Keyboard K120
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 006 Device 002: ID 03f0:1027 Hewlett-Packard Virtual keyboard and mouse
SCSI Devices

[0:0:0:0]    disk    Kingston DataTraveler 2.0 1.00  /dev/sda   16.1GB
[1:0:0:0]    storage HP       P410i            6.64  -               -
[1:1:0:0]    disk    HP       LOGICAL VOLUME   6.64  /dev/sdb   1.17TB
[3:0:0:0]    cd/dvd  HL-DT-ST DVD-ROM DH10N    DAE1  /dev/sr0        -

I don't have the 10GB module yet, was just saying I plan to get it latter.

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  • 2 weeks later...
  • 1 month later...
  • 9 months later...
On 5/1/2017 at 8:32 PM, AnnabellaRenee87 said:


Thank you so much
Sent from my HTC 10 using Tapatalk
 

 

Did this ever get resolved for you? I recently acquired an HP NC375T 4-port nic with the same controller. In my case the "netxen_nic" driver is loaded so it appears the driver was added, however, I am still unable to use the nic since none of the interfaces show up in the network configuration. 

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36 minutes ago, AnnabellaRenee87 said:

Yeah, for me they work fine, @limetech may be able to help further.

I don’t know if the 10Gb modules work tho as I haven’t gone 10Gb yet.

 

Nice. You didn't have to configure anything besides upgrading to 6.4? I'm using them as 1Gbps ports. I contacted @limetech after reading all forum posts related to NC375 and not having any luck with unRaid 6.4 recognizing the interfaces. Sent them my diagnostic logs as well. This was their response:

 

Quote

It does appear a driver is being loaded, but perhaps this device is a bit unique?  If special accommodations are required for us to make in software to support the device, then it won't likely work as we simply build in generic networking support into unRAID that conforms to industry standards.  As we don't have one of those NICs ourselves, we wouldn't have anything to test with.  What I could suggest is posting in the forum to see if anyone else has tried to get that device working with unRAID before.  Our community tends to be very helpful with that sort of thing.

 

So I figured I'd see if you had it resolved first since it's the same controller before starting a new topic. 

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7 minutes ago, bokchoy said:

 

Nice. You didn't have to configure anything besides upgrading to 6.4? I'm using them as 1Gbps ports. I contacted @limetech after reading all forum posts related to NC375 and not having any luck with unRaid 6.4 recognizing the interfaces. Sent them my diagnostic logs as well. This was their response:

 

 

So I figured I'd see if you had it resolved first since it's the same controller before starting a new topic. 

Can you post a pic of the card and what your System Decices looks like?

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31 minutes ago, AnnabellaRenee87 said:

Can you post a pic of the card and what your System Decices looks like?

 

Also, I expanded my search beyond this forum to see if there were any issues related to the controller. Came across this HP advisory. I've got a recent spp update from 10/2017 that may have the updated firmware - won't know till later when I can check. I updated my firmware/drivers before adding the nic so hopefully this update fixes the issue. Just out of curiosity do you know what firmware version is on your nic ( ethtool -i <interface>)?

 

IOMMU group 13:

[4040:0100] 02:00.0 Ethernet controller: NetXen Incorporated NX3031 Multifunction 1/10-Gigabit Server Adapter (rev 42)

 

[4040:0100] 02:00.1 Ethernet controller: NetXen Incorporated NX3031 Multifunction 1/10-Gigabit Server Adapter (rev 42)

 

[4040:0100] 02:00.2 Ethernet controller: NetXen Incorporated NX3031 Multifunction 1/10-Gigabit Server Adapter (rev 42)

 

[4040:0100] 02:00.3 Ethernet controller: NetXen Incorporated NX3031 Multifunction 1/10-Gigabit Server Adapter (rev 42)

Link to comment
 

Also, I expanded my search beyond this forum to see if there were any issues related to the controller. Came across this HP advisory. I've got a recent spp update from 10/2017 that may have the updated firmware - won't know till later when I can check. I updated my firmware/drivers before adding the nic so hopefully this update fixes the issue. Just out of curiosity do you know what firmware version is on your nic ( ethtool -i )?

 

IOMMU group 13:

[4040:0100] 02:00.0 Ethernet controller: NetXen Incorporated NX3031 Multifunction 1/10-Gigabit Server Adapter (rev 42)

  [4040:0100] 02:00.1 Ethernet controller: NetXen Incorporated NX3031 Multifunction 1/10-Gigabit Server Adapter (rev 42)

  [4040:0100] 02:00.2 Ethernet controller: NetXen Incorporated NX3031 Multifunction 1/10-Gigabit Server Adapter (rev 42)

  [4040:0100] 02:00.3 Ethernet controller: NetXen Incorporated NX3031 Multifunction 1/10-Gigabit Server Adapter (rev 42)

Strange, this is the readout of mine.

IOMMU group 18: [4040:0100] 06:00.0 Ethernet controller: NetXen Incorporated NX3031 Multifunction 1/10-Gigabit Server Adapter (rev 42)

[4040:0100] 06:00.1 Ethernet controller: NetXen Incorporated NX3031 Multifunction 1/10-Gigabit Server Adapter (rev 42)

[4040:0100] 06:00.2 Ethernet controller: NetXen Incorporated NX3031 Multifunction 1/10-Gigabit Server Adapter (rev 42)

[4040:0100] 06:00.3 Ethernet controller: NetXen Incorporated NX3031 Multifunction 1/10-Gigabit Server Adapter (rev 42)

 

Have you thought about testing with another flash drive and a fresh install of unRAID?

 

 

Sent from my iPad using Tapatalkc3b2de1124cec98500ec13846e4e85f8.jpg

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3 hours ago, AnnabellaRenee87 said:

Strange, this is the readout of mine.

IOMMU group 18: [4040:0100] 06:00.0 Ethernet controller: NetXen Incorporated NX3031 Multifunction 1/10-Gigabit Server Adapter (rev 42)

[4040:0100] 06:00.1 Ethernet controller: NetXen Incorporated NX3031 Multifunction 1/10-Gigabit Server Adapter (rev 42)

[4040:0100] 06:00.2 Ethernet controller: NetXen Incorporated NX3031 Multifunction 1/10-Gigabit Server Adapter (rev 42)

[4040:0100] 06:00.3 Ethernet controller: NetXen Incorporated NX3031 Multifunction 1/10-Gigabit Server Adapter (rev 42)

 

Seems it's the same as mine.

 

3 hours ago, AnnabellaRenee87 said:

Have you thought about testing with another flash drive and a fresh install of unRAID?

 

No. To be honest I think it's an issue with the nic, possibly a bad firmware flash previously? In the bios it's identified in the pci device list, but I attempted to update the firmware using the SPP 2017.10.1 along with the post-production SPP Gen8.1 and neither identified device updates for the 375T. I manually reviewed the rpm packages and release notes and did find a firmware update for the 375T. I also tried an older firmware version 5.6.3 by adding it to the rpm packages which was recognized in HP SUM, however, still no dice. Last thing I did was manually unpack the rpm and install without HP SUM. I got an error message related to not finding a device or something. It was late at that point and I gave up after hours of trial/error.

 

Unfortunately, the only time the 375T is recognized is the bios pci list and when I broke out of the HP SUM to get to a terminal to list the devices. It's not listed an interface so I can't check the firmware version. There are many posts/articles that discuss issues with this card so it's possible this is just another issue.

 

I'm going to keep it around and do additional testing, but in the meantime I bought another 4 port nic with an intel controller which should work ootb.

 

Thanks for your help! If I eventually get the 375T working I'll try to remember to update this topic in the event someone else runs into anything similar. 

Edited by bokchoy
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  • 3 months later...

Just as an update for anyone who ever decides to upgrade their NC375I to have 10GB using the NC524SFP adapter (part number 490712-001 or 487798-001).

It works great. Just be sure you block off ports 1 and 2 on the NC375I as it disables them with the 10GBe adapter installed.

Also be sure you unplug the server's power when you install the card. I had a problem where the system didn't notice I put the card in till I did that. In the BIOS under the section where you turn on or off PCIe devices it should say something like "NC375I with NC524SFP 10GBe adapter installed". For some reason where I'm a rebel and didn't unplug the machine it didn't notice I put the card in. :P

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