8tb Seagate drive disappears after selecting it

[maxse]

Hi guys, I need your help please. My unraid has been working great for many years and I have the 5.0.6 version installed now. I am starting to run low on space so I purchased an 8tb seagate archive drive to add to my array as a parity (currently my largest size is 6tb).

 

Well when I stop the array and click on the drop down box the drive appears, as soon as I actually click on it, the drive completely disappears. I have to reboot the computer to get it to appear again in the drop down section, but again, as soon as I select it, it disappears again and my previous party drive still remains selectable as the only drive.

 

Can someone please help me out with this? I have never had an issue like this happen before ad I have 8 drives there now!

 

Syslog. This keeps repeating...

Mar  3 00:02:21 Tower syslogd 1.4.1: restart.
Mar  3 00:02:21 Tower logger: /etc/rc.d/rc.inet1:  List of interfaces: 'eth0'
Mar  3 00:02:21 Tower kernel: klogd 1.4.1, log source = /proc/kmsg started.
Mar  3 00:02:21 Tower kernel:         72 0b 00 00 00 00 00 0c 00 0a 80 00 00 00 00 00 
Mar  3 00:02:21 Tower kernel:         00 00 00 00 
Mar  3 00:02:21 Tower kernel: sd 9:0:0:0: [sdk]  
Mar  3 00:02:21 Tower kernel: ASC=0x0 ASCQ=0x0
Mar  3 00:02:21 Tower kernel: sd 9:0:0:0: [sdk] CDB: 
Mar  3 00:02:21 Tower kernel: cdb[0]=0x88: 88 00 00 00 00 00 00 00 00 00 00 00 00 08 00 00
Mar  3 00:02:21 Tower kernel: ata8: EH complete
Mar  3 00:02:21 Tower kernel: ata8.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x0
Mar  3 00:02:21 Tower kernel: ata8.00: irq_stat 0x40000001
Mar  3 00:02:21 Tower kernel: ata8.00: failed command: READ DMA
Mar  3 00:02:21 Tower kernel: ata8.00: cmd c8/00:08:00:00:00/00:00:00:00:00/e0 tag 0 dma 4096 in
Mar  3 00:02:21 Tower kernel:          res 51/04:08:00:00:00/00:00:00:00:00/e0 Emask 0x1 (device error)
Mar  3 00:02:21 Tower kernel: ata8.00: status: { DRDY ERR }
Mar  3 00:02:21 Tower kernel: ata8.00: error: { ABRT }
Mar  3 00:02:21 Tower kernel: ata8.00: configured for UDMA/133 (device error ignored)
Mar  3 00:02:21 Tower kernel: ata8: EH complete
Mar  3 00:02:21 Tower kernel: ata8.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x0
Mar  3 00:02:21 Tower kernel: ata8.00: irq_stat 0x40000001
Mar  3 00:02:21 Tower kernel: ata8.00: failed command: READ DMA
Mar  3 00:02:21 Tower kernel: ata8.00: cmd c8/00:08:00:00:00/00:00:00:00:00/e0 tag 0 dma 4096 in
Mar  3 00:02:21 Tower kernel:          res 51/04:08:00:00:00/00:00:00:00:00/e0 Emask 0x1 (device error)
Mar  3 00:02:21 Tower kernel: ata8.00: status: { DRDY ERR }
Mar  3 00:02:21 Tower kernel: ata8.00: error: { ABRT }
Mar  3 00:02:21 Tower kernel: ata8.00: configured for UDMA/133 (device error ignored)
Mar  3 00:02:21 Tower kernel: ata8: EH complete
Mar  3 00:02:21 Tower kernel: ata8.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x0
Mar  3 00:02:21 Tower kernel: ata8.00: irq_stat 0x40000001
Mar  3 00:02:21 Tower kernel: ata8.00: failed command: READ DMA
Mar  3 00:02:21 Tower kernel: ata8.00: cmd c8/00:08:00:00:00/00:00:00:00:00/e0 tag 0 dma 4096 in
Mar  3 00:02:21 Tower kernel:          res 51/04:08:00:00:00/00:00:00:00:00/e0 Emask 0x1 (device error)
Mar  3 00:02:21 Tower kernel: ata8.00: status: { DRDY ERR }
Mar  3 00:02:21 Tower kernel: ata8.00: error: { ABRT }
Mar  3 00:02:21 Tower kernel: ata8.00: configured for UDMA/133 (device error ignored)
Mar  3 00:02:21 Tower kernel: ata8: EH complete
Mar  3 00:02:21 Tower kernel: ata8.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x0

Edited March 3, 2017 by maxse

[miniwalks]

Those errors generally indicate controller failure;
Can you please try the following and report back?
1) 8tb in other PC
2) 8tb in unraid - different port
3) other drive in same port as current 8tb
Cheers


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[maxse]

Thanks miniwalks I tried what you said and had the same issue even swapping the drive into a hard drive cage that currently works. I figured it was a bad drive and ordered a new one which just came in and now all is working well. So it was just a bad drive that came dead. Thanks so much

[miniwalks]

Happy to help mate!


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